A beautiful property with walking access to high end shopping and dining. Operated by Station Casinos, and located directly adjacent to Downtown Summerlin, this newer resort built in 2004 features a casino with poker room, 815 rooms, 11 restaurants, and a full spa. Historically speaking Red Rock has been one of our favorite off-strip properties, which is why we were so surprised to have experienced quality issues during our most recent visit.
Our room featured inviting natural tones of brown and green, with a spacious layout that afforded a single king bed, television, two arm chairs, and a marble bathtub with dual his and hers sinks. The sweeping views include the Las Vegas Strip in the distance and are breathtaking at any hour. Unfortunately, our room suffered from both mechanical and cleanliness issues.
The shower handle broke off right in hand. We know that the towels were brand new, because a bar code sticker attached itself to our reviewer’s face, leaving us to wonder if they had been properly washed before first use. Under the bed there was trash and a half empty cup-o-noodles left over from the previous guest. Customer service has always been excellent at Red Rock, and these problems were mitigated. Our maintenance personnel were timely, good humored, and quickly restored the shower to good working order.
One of the best features of Red Rock resort is the immense outdoor pool, featuring a wading area, fountain, and above all else a swinging full bar. There are plenty of lounge chairs and umbrellas for everyone depending on your preferred level of sun exposure. The bar can get very busy during the heat of the day, but the bar service is swift and the drinks are just the way we like them – stiff and boozey!
After some time at the pool we were hungry, very hungry. The 8 Noodle Bar has affordable and tasty lunch time and dinner entrees if Asian noodles are your thing (and they are ours). If you are truly hungry and looking to spend a good deal more, T-Bones Chophouse boast a full American menu of appetizers, steaks, seafood, and chops. We were disappointed that there were no deals for Las Vegas locals, even though Red Rock has the reputation of being a local-oriented casino.
If you feel the urge to burn a few of those excess calories you have been accumulating at the pool, bars, and restaurants, Red Rock features a full fitness center that rivals many of the nicer private health clubs in Las Vegas. The fitness center is equipped with newer Life Fitness machines, including leg press, overhead press, chest press, overhead pull down, and pec deck. There are plenty of treadmill and elliptical machines that overlook an enclosed desert landscape.
Overall, we were a little disappointed with our experience at Red Rock, mainly because our previous experiences have been so good they set the bar quite high. While the customer service was still excellent, the price of our room was $140 with an additional resort fee. For that kind of money, we expect at least 4 star quality across the board, and Red Rock is clearly suffering some operational quality issues or a run of bad luck.
That being said, Red Rock is still a beautiful property in a scenic and relaxing location, with immediate walking access to high end shopping and numerous fine dining options at Downtown Summerlin. That still makes it one of your better options off strip for a full resort experience.